Old Quay View
PRIVACY POLICY
This Privacy Policy sets out how we collect and use personal and other data that you provide us when you use our website. We are committed to protecting the privacy and data of our users. We will endeavour to ensure that the information you provide is kept private and secure and is only used to provide the services you request. By using this website and/or our services, you confirm that you accept this policy and consent to our using your personal data as set out in this policy. The policy is updated from time to time and the latest version is published on this page. If you have any questions about this policy, please email us.
Data that we collect
To use our services, we need to collect certain data about you.
We collect, store and use your personal details only when you submit them, for example, your name, email address and contact details when you complete the Contact form, Booking Enquiry form or contact us by email. The information you provide is not stored on this website and we do not share this information with any third parties.
Use of our data
We will use your personal data that we collect in the following ways:
-
To provide and administer the services to you
-
To respond to your enquiries and bookings
-
For internal record keeping
-
To personalise your use of the site (for example, to follow up on your booking)
-
For the purpose of customer care (for example, regarding your booking with us, payment, any other queries you may have during your stay with us)
Cookies and how we use them
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or other devices when you browse websites.
Anonymous Visitor Statistics Cookies
We may use cookies to compile visitor statistics such as how many people have visited our website, how long they spend on the site, what page they look at etc. A cookie does NOT give us access to your computer or any information about you, other than the information you choose to share with us.
Our cookies help us:
-
Make our website work as you would expect
-
Continuously improve our website for you
-
It collects information about how visitors use the site. Such information will not identify you personally, it is statistical data and used to analyse how visitors interact with the website so that we can continue to develop and improve this website.
-
Our site, like most websites, includes functionality provided by third parties.
Controlling cookies
You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that should you choose to decline cookies, you may be unable to access particular areas of our website. To learn more about cookies and how they are used, visit All About Cookies.
Your rights
You have the right to request access to your personal data held by us, to change and update those details. You can also withdraw consent for us to hold your data at any time and we will immediately take action to delete/ destroy it.
If you would like us to correct or update any information, or if you would like information deleted from our records, then please email us.
Links from our site
Our website contain links to other sites. Please note that we have no control of third-party websites. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
Other information
If you have any questions or concerns about this Policy, please feel free to contact us.
Further information can be found on ICO Scotland: The Information Commissioner's Office - Scotland
45 Melville Street, Edinburgh EH3 7HL Telephone: 0303 123 1115 Email: Scotland@ico.org.uk